Privacy Policy

Last updated: January 1, 2025

hontras.com values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

1. Information We Collect

1.1 Voluntarily Provided Information

When you interact with our website, we may collect:

  • Name and email address when you contact us
  • Information provided in contact forms
  • Email address for newsletter subscription
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and general location
  • Browser type and operating system
  • Pages visited and time spent on the site
  • Referrer page and exit URL
  • Date and time of access

2. How We Use Your Information

We use the collected information to:

  • Respond to your questions and requests
  • Send newsletters and communications (only with your consent)
  • Improve our website and services
  • Analyze trends and user behavior
  • Detect and prevent fraud or malicious activities
  • Comply with legal obligations

3. Cookies and Similar Technologies

3.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better experience.

3.2 Types of Cookies We Use

  • Essential Cookies: Necessary for basic site functionality
  • Preference Cookies: Remember your choices and settings
  • Analytics Cookies: Help understand how visitors use the site
  • Marketing Cookies: Used to display relevant ads (only with consent)

3.3 Managing Cookies

You can control and manage cookies through your browser settings. Note that disabling cookies may affect site functionality.

4. Analytics and Advertising

4.1 Google Analytics

We use Google Analytics to analyze our website usage. Google Analytics collects information such as visit frequency, pages visited, and referrer sites. This information is anonymous and does not identify individual users.

4.2 Advertising

We may use third-party advertising services to display ads. These services may use cookies to display ads based on your previous visits to our site.

5. Information Sharing

We do not sell, trade, or transfer your personal information to third parties, except:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and security
  • With service providers who help us operate the website
  • In case of merger, acquisition, or asset sale

6. Data Retention Period

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Meet legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

After this period, your data will be securely deleted or anonymized.

7. Your Privacy Rights

In accordance with GDPR and Portuguese laws, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right of Rectification: Correct inaccurate or incomplete information
  • Right of Erasure: Request deletion of your personal data
  • Right of Restriction: Restrict processing of your data
  • Right of Portability: Receive your data in structured format
  • Right of Objection: Object to processing of your data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at support@hontras.com

8. Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Data encryption in transit (SSL/TLS)
  • Restricted access to personal information
  • Regular security audits
  • Employee training on privacy

9. International Transfers

Your data may be transferred and processed in countries outside the European Union. We ensure that all transfers comply with GDPR requirements and that adequate safeguards exist.

10. Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We recommend that you read the privacy policies of each site you visit.

11. Children's Privacy

Our website is suitable for all ages. We do not intentionally collect personal information from children under 16 without parental consent. If we discover that we have inadvertently collected data from a child, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by publishing the new policy on this page with a revised update date. We recommend that you review this policy regularly.

13. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you give us explicit permission
  • Contract Performance: To provide requested services
  • Legitimate Interests: To improve our services and prevent fraud
  • Legal Obligations: To comply with applicable laws

14. Contact Information

If you have questions about this Privacy Policy or how we handle your data, contact us:

15. Supervisory Authority

You have the right to file a complaint with the data protection authority if you believe that the processing of your personal data violates applicable laws. In Portugal, the competent authority is the Comissão Nacional de Proteção de Dados (CNPD).

16. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.